Let’s be honest: The workplace is full of difficult people! You aren’t going to “love” everyone you work with or for, but you still have to find a way to create productive working relationships with them. Otherwise, work can quickly turn into a stressful—even traumatic—situation, which can ultimately damage your performance, reputation, and long-term career opportunities. Whether you find yourself working with difficult clients, bosses, or co-workers, this session will offer specific strategies to help you rise above the frustration and get things done, without losing your cool.
In this session, you will learn…
- Simple mindset shifts to help prevent relationship issues from overwhelming you
- How much effort you should put into “fixing” problematic relationships—and specific things you can do
- Strategies to diffuse tension and maintain composure when people are behaving poorly
- Signs that a situation is beyond repair and how to determine your next steps