Process Improvement Fundamentals Learning Lab, June 7, 2024 >>
We have 400+ articles and videos to support your professional development.
Explore them all in the archives.
Join us for this month’s free webinar on the topic of “10 Terrible Time Management Mistakes and How to Avoid Them” You know that frustrated feeling you sometimes get at the end of the day? It’s not just exhaustion; it’s also the anxiety of barely making a dent in the day’s to-do list. It’s that...
Join us for this month’s free webinar on the topic of “How to Build a Powerful Professional Network.” February is the month of love! While most people think love doesn’t have a lot to do with business, I disagree. In fact, business is all about people and relationships. Sure, love isn’t...
For most people, the new year tends to inspire a lot of reflection, both personally and professionally. As 2019 begins, perhaps you’ve come to the conclusion that it’s time for a change—a big one. Maybe you’ve decided you need a brand new career. You’ve got an exciting, and daunting, project ahead...
In the past, the “Annual Review” was the time—once a year—when you knew you would have the opportunity to sit down with your boss and get feedback, discuss career goals, and possibly even request a raise or promotion. However, in recent years, the Annual Review has become somewhat of a relic in...
Ah, 'tis the season of inspiration, my friends! Every December, I find myself spending a lot of time reflecting on the past year and planning for the new one. As I’ve shared many times before, I am a total geek for goal setting. It makes me feel unbelievably motivated and optimistic about the...
Note: I realize that a lot of people dislike the word “boss.” I use it here for ease as a catch-all for any workplace superior. It is not intended to sound derogatory or condescending in any way. As a former executive assistant, I have some very specific beliefs about the relationship that takes...
As a professional speaker and corporate trainer, I’m often mistaken for one of those rare “naturally confident” people. However, like most of the world, I’ve had to work at it. Contrary to what you might believe, confidence and self-esteem are rarely natural traits. Instead, they are skills...
For many years, time was my constant nemesis. I never had enough of it, it always flew by too fast, and I could never seem to make good use of the time I had. But something changed about 10 years ago…I started getting really interested in the science and art of time management. For almost a...
This month, here in the U.S., we celebrate Independence Day. Technically, the fourth of July commemorates our founding fathers’ declaration of freedom from British rule. But practically speaking, it’s just an excuse to barbecue and watch fireworks. In the spirit of the holiday, I’ve been thinking...
“Respect is like air. When it’s there, you don’t notice it. When it’s not there, it’s all you notice.” Quote from, “Crucial Conversations: Tools for Talking When Stakes Are High” As many of you know, I do a lot of work with support professionals—administrative assistants, executive assistants,...
In my work as a career coach, I meet a lot of promising professionals who feel professionally stuck. They complain of being overlooked, unappreciated, passed over, undervalued and ignored. Many of these people feel like victims. It’s my job to help empower them to take responsibility for their...
The last time I worked as an Executive Assistant, it was 2007. That was just a little over 10 years ago, and yet, so much has changed in that time. Social media was just starting to take shape back then. We were all still using Blackberries and trying desperately to make them sync correctly with...
