Join us for this month’s free webinar on the topic of “How to Develop Executive Presence (Regardless of Your Role).” Presence is a tricky topic. It’s one of those things that’s hard to articulate, but you know it when you see it. Some people have a very strong presence: they walk into a room and...
As the saying goes, a first impression is a lasting impression. Those precious first few moments of interaction with a new contact can have a major impact on how that person sees you for the entirety of your relationship. A bad first impression can be difficult (and sometimes impossible) to...
About a year ago, I was hosting a training session on the topic of emotional intelligence. I asked the professionals in the room to shout out some of the feelings they experience on an average workday. I heard: happy, frustrated, stressed, angry, overwhelmed, fulfilled, engaged, irritated, and a...
“Respect is like air. When it’s there, you don’t notice it. When it’s not there, it’s all you notice.” Quote from, “Crucial Conversations: Tools for Talking When Stakes Are High” As many of you know, I do a lot of work with support professionals—administrative assistants, executive assistants,...
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